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Lytix supports alerting when average scores of custom evaluation changed based on a custom rule. Head over to the Alerts page in the Lytix platform & Click New Alert Custom Evaluation Alerts Then you can select the custom evaluation you’d like to alert on. For example: Custom Evaluation Alerts In the above example, when the average score for the Friendly Response Eval is Greater than or equal to 5.5 over a 5 minute period, you’ll receive an alert. You can use these variables to create more complex alerts.