> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lytix.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback

> How to capture user feedback in lytix

Lytix supports capturing feedback directly from users, similar to 👍/👎 mechanisms.

<video controls className="w-full aspect-video" src="https://lytix-cdn.s3.us-east-1.amazonaws.com/documentationAssets/userFeedback/userFeedbackDemo.mov" muted loop autoPlay />

<Info>
  **Note:** You likely want to be using the [proxy](/Quickstart/openai-integration) integration to capture feedback. This is because you need the `modelIOEventId` to be able to capture feedback.
</Info>

### Make A Query

First lets make a query, following is an example using OpenAI, but the same pattern will work for any of the integrations.

```py Python
response = client.chat.completions.create(
    model="gpt-4o-mini",
    messages=[
        {"role": "system", "content": "You are a helpful assistant. "},
        {"role": "user", "content": [{ "type": "text", "text": "Just say hello "}]},
    ],
)


```

### Capture Feedback

Now we can extract the `ioEventId` and send it to the feedback endpoint.

```py Python
import requests
import json

# Extract the IO Event ID
ioEventId = response.to_dict()['lytix-proxy-payload']['lytixEventId']


# Or if you are in the EU 🇪🇺: https://eu.api.lytix.co/v2/metrics/setUserFeedback
url = "https://api.lytix.co/v2/metrics/setUserFeedback"

payload = json.dumps({
  "modelIOEventId": ioEventId,
  "userFeedback": "POSITIVE" # OR NEGATIVE
})
headers = {
  # Add your lytix api key
  'lx-api-key': '$LYTIX_API_KEY',
  'Content-Type': 'application/json'
}

response = requests.request("POST", url, headers=headers, data=payload)
```

### View Feedback

You can view feedback in the Lytix platform when viewing specific IO Events.

![Feedback](https://mintlify.s3-us-west-1.amazonaws.com/lytix/images/users/user-feedback.png)

Or you can view all feedback as a graph under the [User Feedback]("https://lab.lytix.co/home/users/feedback) page.